Shipping Info
Return Policy
Returns are accepted within 30 days of the delivery date. Please be aware there are certain exceptions.
Return Process & Policy
How do I initiate a return?jia
Initiate your returnInitiate your returnInitiate your return
Select the items & Refund MethodSelect the items & Refund MethodSelect the items & Refund Method
Mail back your item(s)Mail back your item(s)Mail back your item(s)
Items delivered to Halara & Warehouse InspectionsItems delivered to Halara & Warehouse InspectionsItems delivered to Halara & Warehouse Inspections
Issue RefundIssue RefundIssue Refund
Initiate your return
Initiate your return

Select the items & Refund Method
Select the items & Refund Method

Mail back your item(s)
Mail back your item(s)

Items delivered to Halara & Warehouse Inspections
Items delivered to Halara & Warehouse Inspections

Issue Refund
Issue Refund

Step 1: Click here to initiate your return. After you've requested a return, kindly wait as we'll email you return instructions within 24 hours.

If you have any questions, you can email us at service@thehalara.com and we will get back to you within 1-3 business days.

Step 2: Mail back your item(s) with a carrier of your choice.

Step 3: Refund will be issued within 3-5 days after we receive your item(s). Halara reserves the right to decline a return that does not comply with the conditions of our return policy.

halara Please do not send returns to the sender's address on the package you received. Returns will not be accepted without submitting the request first.

START RETURN